Frequently Asked Questions

Everything you need to know about Salt Shift style and service.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.

How do I return or exchange an item?

We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific 'Fit Notes' listed in the description.

What payment methods do you accept?

Salt Shift accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.

Are your materials sustainably sourced?

We are committed to ethical fashion. Most of our collection is crafted from organic cotton, recycled polyester, and eco-friendly dyes to ensure a lower environmental impact.

Can I modify or cancel my order after it's placed?

To ensure fast shipping, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.